Abstract
Food Republic food courts are often packed, with diners forming long queues along food stalls. These queues may block passageways, causing an inconvenience by blocking diners carrying their food which can be hazardous as food may spill.
From the article “How to get a seat at the food centre without shoving anyone”, Koh (2017) mentioned that diners prefer to secure their table before ordering food, instead of looking for a seat while carrying their food, forming the “chope” culture.                                                                                                                                                                                          To tackle these problems, our team has come up with the idea of the Integrated Ordering & Payment System, a tablet and smartphone based application where diners can order food without having to stand in queues, minimising hazards of blocked passageways. Cashless payment creates convenience and a systematic reservation of seats, eliminating the ‘chope’ culture.

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